Having an efficient and stable network infrastructure is increasingly important for businesses today, as employees embrace remote working, and customers expect to be able to interact online.   Customer support has been shaken up by the increasing use of chatbots and self-help-directed support threads. Other new ways of working such as Cloud Computing and the Internet […]

From fairly humble beginnings, Artificial Intelligence has become a major area of interest in IT itself, and as a tool to be used in IT applications.  Artificial Intelligence is already widespread in most business application areas and is generating much interest among those who think it has the potential to turn the Terminator movie into […]

All IT departments, large and small, are under financial pressure.   Executives are asking for more from a frozen or reduced IT budget, at the same time as increasing pressure to embrace new technologies. So, the Head of IT is looking around to see what can be done to ease the pressure, both on and in […]

With the drive to cost containment following budget pressures after the pandemic, Network Automation has drawn the attention of IT departments.  In addition, customers are demanding more and better services from their service providers, and Network Automation is one way to meet those budget pressures in a cost-effective way. What is Network Automation? Traditionally networks […]

How we do business has always been shaped by the technology available at the time. However, the change has been marked since the end of World War 2, particularly since the development and deployment of IT Solutions in the 1960s and 1970s.   There has been a second marked change since the introduction of Internet-based IT […]

The move to the Cloud, coupled with enabling working from home and providing remote access to systems and data has made IT infrastructure more complex.  In turn, this has meant increased costs to IT, at a time during which budgets are being reduced and businesses are under severe financial pressure. IT has been asked to […]

Governments clearly have a vested interest in Infrastructure Security.  Many, if not all, of a nation’s essential services operate on physical infrastructure, often including IT infrastructure  Private companies, while usually not providing the same level of physical infrastructure, have an investment in their own IT infrastructure.  IT Security is therefore a major item on an […]

IT Infrastructure is critical to operations in many spheres nowadays.  The financial and commercial sectors, Government and parastatal organisations, and even home networking depend on a solid and reliable IT infrastructure.   IT Security is a key skill in all areas. Cyber Threats – the Current Landscape The scope, frequency and ferocity of cyber-attacks have increased […]

IT infrastructure has been evolving recently, prompted by the changing IT environments forced on users by the pandemic. Hyper convergent infrastructures (“HCI”) had been evolving since the millennium with the start of the explosion in virtualisation.   In short, HCI is an IT Infrastructure that is a combination of servers and storage that consolidates new and […]

The last two years have seen a change in IT strategies.  In some cases, business strategies have become survival strategies as they struggle with the changes in the business landscape following the pandemic.  Many want to move to an e-commerce platform and perhaps upgrade their web presence.  The effects on IT have been equally traumatic, […]