Administrator 06/05/2021

Because of the pandemic, what were business development strategies have now become survival strategies. Many businesses have moved to cloud-based e-commerce solutions to offset the loss of bricks-and-mortar trade. They envisage cost savings, improvements in service levels, and an increased ability to incorporate new technologies into their existing infrastructure. Cloud Solutions can be used in-house […]

Administrator 05/06/2021

In both the in-house and managed service provider (“MSP”) environments, managing and monitoring performance is a key task.  Every IT department should have a performance monitoring strategy. In a typical IT environment, the service that a customer receives is dependent on: Server performance, measured by a server monitor; The overall server performance is defined by […]

Administrator 04/19/2021

When you work on the Internet, you leave a lot of footprints. Common knowledge, yes, but it is surprising how many otherwise savvy users ignore it.   We all know cookies, and that website operators, especially Google, track our movements around cyberspace, ostensibly to improve performance, but more likely to collect information that can be sold […]

Administrator 03/08/2021

A well-configured, performant network is essential to all organisations. In the new world of companies relying on e-commerce as their prime source of income, having IT networking systems available and responsive to customers is an absolute necessity. Linux is the most used IT networking environment with between 80% and 90% of all internet servers running […]

Administrator 02/09/2021

The pandemic and the consequent move to remote working, working from home, and the move to e-commerce have highlighted IT Security’s role in the IT workplace.  Networks must be efficient, responsive, and above all, secure.  They must be resistant to DDoS and other external attacks,  prevent malware attacks as far as possible and provide a […]

Administrator 01/21/2021

Whether in an organisation or providing hosted services, any IT department needs to monitor server performance.  Users generally rate service levels on such subjective things as online response times, which critically depend on server performance. Servers can and do go down, either through human error, mechanical failure, or other external reasons.  In all businesses, downtime […]

Administrator 11/14/2020

Digital transformation has been in the news a lot recently, often coupled with its fraternal twin, digital convergence. As with many trending topics, people often talk of the one meaning the other, and in general, are not entirely sure of what each term exactly means. To consider a couple of working definitions: Digital transformation is […]

Administrator 11/10/2020

Artificial Intelligence is finding its way into many corners of the IT world. In particular, it is making a name for itself in operations.  The ability of Artificial Intelligence to monitor and make sense of data streams makes it a natural tool to use in monitoring and managing IT environments. How does AIOps fit in? […]

Administrator 10/06/2020

Networks, especially multi-site networks, have become more and more complicated in recent times.  Back in the day, they carried data, and that was about it.  Today they carry data, multimedia, voice, access control and security data, fire control data, and perhaps some specialized data for alarm controls.  Network Performance is a hot potato.   Managing […]