Managed Server Providers (‘MSP’) and in-house IT departments see Server Monitoring as a key function to be carried out continuously. Many already have monitoring programmes in place to maintain service levels and keep an eye out for hardware or software issues. Clearly, aiming for best practice will help achieve optimal service provision, and here are […]

In both the in-house and managed service provider (“MSP”) environments, managing and monitoring performance is a key task.  Every IT department should have a performance monitoring strategy. In a typical IT environment, the service that a customer receives is dependent on: Server performance, measured by a server monitor; The overall server performance is defined by […]

Artificial Intelligence is finding its way into many corners of the IT world. In particular, it is making a name for itself in operations.  The ability of Artificial Intelligence to monitor and make sense of data streams makes it a natural tool to use in monitoring and managing IT environments. How does AIOps fit in? […]

The big buzzword nowadays in IT is 5G.  Many companies are rushing pell-mell to tell everyone how much better their technologies will work under 5G.  However, a lot of this chatter is smoke and mirrors.  Part of the chatter that is not heard so much is that 5G is a migration, not an epoch-changing event […]

The network world is constantly changing.  Hardware developments bring developments in software, which in turn bring further advances in hardware and so-on.  Similarly, the complexity of networks has increased.  The core, distribution, access layers model is giving way to Spine and Leaf, and Software Defined Network Access (“SDNA”) is redefining the way we configure and […]

Back in the day, to most people debug meant identifying and sorting out the errors in a bit of programming code. Nowadays, it’s a good bit more than that.  The effective functioning of the data centre according to accepted standards is crucial to the business. Most businesses spend time and effort gathering information and statistics […]

Back in the day, before Windows, we had DOS, a basic command line interface.   We kicked-off our applications from the DOS command line, used tools to manage our computer environment, and became able, if not adept in changing things to make the computer run better. The came Windows.  Simply put, Windows is a graphical interface […]

Your laptop and other devices tap on the power of the wireless internet. Conveniently, it allows us to surf and work at our convenient space. Certainly, business Wi-Fi is a disruptor. However, nothing frustrates like a slow wireless internet; but you can improve the performance of your Wi-Fi with a few easy tweaks. Indeed, the […]