The last two years have seen a change in IT strategies.  In some cases, business strategies have become survival strategies as they struggle with the changes in the business landscape following the pandemic.  Many want to move to an e-commerce platform and perhaps upgrade their web presence.  The effects on IT have been equally traumatic, […]

In both the in-house and managed service provider (“MSP”) environments, managing and monitoring performance is a key task.  Every IT department should have a performance monitoring strategy. In a typical IT environment, the service that a customer receives is dependent on: Server performance, measured by a server monitor; The overall server performance is defined by […]

Artificial Intelligence is finding its way into many corners of the IT world. In particular, it is making a name for itself in operations.  The ability of Artificial Intelligence to monitor and make sense of data streams makes it a natural tool to use in monitoring and managing IT environments. How does AIOps fit in? […]

Back in the day, network management was a resource-hungry tedious process.  Network topology and equipment configuration was manual, usually through a command-line interface.  Today, with ever-more complex networks supporting more types of traffic, there isn’t the luxury of time for box-by-box network configuration and management. The current move to Software-Defined Networks (“SDN”), with the ultimate […]

Preventing unauthorised access to corporate networks is a major priority for most network managers. A firewall is an essential brick in the wall against hackers, and network managers need to pay close attention to it.  Changes in network organisation, updates to existing systems and introduction of new applications can all change the optimal configuration of […]

The current drive by the major network equipment manufacturers and software houses towards network automation is driven by several, potentially competing factors.   These factors include the inevitable budget pressure on IT departments to do more with less. Current pressures include moves towards a Cloud environment, and the demands of the mobile warrior who needs access […]

Giant technological advancements create problems which need solving. For instance, computing technology is rapidly moving from mainframes to PCs and minicomputers creating a constriction in data movements between and within computers. In fact, the uncharted territory of cloud computing and virtualisation creates all manner of logjams on external and internal networks. Technologies companies want everything […]