Network management is essential for several reasons, as it plays a critical role in ensuring the reliability, performance, security, and efficiency of computer networks in organisations. As networks have increased in complexity and importance to a business, network management has become a vital IT support role, and selecting the best tools to support the functions […]

Significant improvements in AI and other advanced technologies have made it more and more possible to automate previous manual processes and systems.  It has also been possible to increase performance and overall efficiencies and reduce costs by eliminating and managing the interfaces between previously disparate systems. This has become increasingly important following the increased pressures […]

The move to working from home and remote access to corporate systems and data, coupled with the increasing use of public and hybrid cloud environments has complicated network infrastructure design and network management. Up till now networks have been mostly manually designed, implemented and managed, but their increasing complexity has made it increasingly costly in […]

Having an efficient and stable network infrastructure is increasingly important for businesses today, as employees embrace remote working, and customers expect to be able to interact online.   Customer support has been shaken up by the increasing use of chatbots and self-help-directed support threads. Other new ways of working such as Cloud Computing and the Internet […]

With the drive to cost containment following budget pressures after the pandemic, Network Automation has drawn the attention of IT departments.  In addition, customers are demanding more and better services from their service providers, and Network Automation is one way to meet those budget pressures in a cost-effective way. What is Network Automation? Traditionally networks […]

The move to the Cloud, coupled with enabling working from home and providing remote access to systems and data has made IT infrastructure more complex.  In turn, this has meant increased costs to IT, at a time during which budgets are being reduced and businesses are under severe financial pressure. IT has been asked to […]

IT Infrastructure is critical to operations in many spheres nowadays.  The financial and commercial sectors, Government and parastatal organisations, and even home networking depend on a solid and reliable IT infrastructure.   IT Security is a key skill in all areas. Cyber Threats – the Current Landscape The scope, frequency and ferocity of cyber-attacks have increased […]

IT infrastructure has been evolving recently, prompted by the changing IT environments forced on users by the pandemic. Hyper convergent infrastructures (“HCI”) had been evolving since the millennium with the start of the explosion in virtualisation.   In short, HCI is an IT Infrastructure that is a combination of servers and storage that consolidates new and […]

The security and reliability of an organisation’s IT infrastructure is critical for business operations. Most businesses with a mature IT infrastructure often have an assortment of equipment and software from different suppliers. A lack of standardisation can complicate day-to-day operations and the development of new systems. It adds costs and complexity to IT Services even […]

One of the perennial IT Infrastructure problems network managers faces is the cost of deploying and managing the network infrastructure.  The component parts of the IT Infrastructure like switches, and routers all need to be configured before installation. IT Infrastructure management takes time and resources and hence cost.   As an example, if an equipment failure […]