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Administrator 10/10/2023

Network management is essential for several reasons, as it plays a critical role in ensuring the reliability, performance, security, and efficiency of computer networks in organisations. As networks have increased in complexity and importance to a business, network management has become a vital IT support role, and selecting the best tools to support the functions […]

Administrator 05/16/2023

Having an efficient and stable network infrastructure is increasingly important for businesses today, as employees embrace remote working, and customers expect to be able to interact online.   Customer support has been shaken up by the increasing use of chatbots and self-help-directed support threads. Other new ways of working such as Cloud Computing and the Internet […]

Administrator 12/15/2022

The move to the Cloud, coupled with enabling working from home and providing remote access to systems and data has made IT infrastructure more complex.  In turn, this has meant increased costs to IT, at a time during which budgets are being reduced and businesses are under severe financial pressure. IT has been asked to […]

Administrator 11/15/2022

Governments clearly have a vested interest in Infrastructure Security.  Many, if not all, of a nation’s essential services operate on physical infrastructure, often including IT infrastructure  Private companies, while usually not providing the same level of physical infrastructure, have an investment in their own IT infrastructure.  IT Security is therefore a major item on an […]

Administrator 10/28/2022

IT Infrastructure is critical to operations in many spheres nowadays.  The financial and commercial sectors, Government and parastatal organisations, and even home networking depend on a solid and reliable IT infrastructure.   IT Security is a key skill in all areas. Cyber Threats – the Current Landscape The scope, frequency and ferocity of cyber-attacks have increased […]

Administrator 09/28/2022

IT infrastructure has been evolving recently, prompted by the changing IT environments forced on users by the pandemic. Hyper convergent infrastructures (“HCI”) had been evolving since the millennium with the start of the explosion in virtualisation.   In short, HCI is an IT Infrastructure that is a combination of servers and storage that consolidates new and […]

Administrator 07/21/2022

The security and reliability of an organisation’s IT infrastructure is critical for business operations. Most businesses with a mature IT infrastructure often have an assortment of equipment and software from different suppliers. A lack of standardisation can complicate day-to-day operations and the development of new systems. It adds costs and complexity to IT Services even […]

Administrator 04/15/2022

Over the last two years or so, many organisations have moved to the Cloud, often outsourcing the IT operations to a managed service provider (“MSP”).   The extent of the outsourcing will depend on the arrangements with the MSP, but will always involve two distinct elements, management of the local and remote IT Infrastructure: Full outsourcing […]

Administrator 04/04/2022

Reliance on legacy IT infrastructure is holding back many organizations and preventing them from reaching their business potential. It is also a major hindrance to digital transformation. Ripping out and replacing the existing IT infrastructure is not the easy answer. It’s a lot more complicated than that. A big part of the problem is that […]